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EEDC Alerts Customers, Prepaid Meter Applications Are Free

The Enugu Electricity Distribution Company PLC (EEDC) has issued a stern warning to its customers, advising them not to pay any fees for prepaid meter applications. The company emphasized that it does not charge for this service and urged customers to be cautious of fraudulent individuals or groups demanding payment.

 

EEDC offers a streamlined online meter application system, enabling customers to apply for prepaid meters and track their application status without any charges. The company’s management is deeply concerned about reports of customers being asked to pay for meter applications.

 

Speaking from Enugu on Tuesday, Mr. Emeka Ezeh, EEDC’s Head of Corporate Communications, responded to a fraudulent announcement circulating on social media. This false announcement, allegedly from the South East Electricity Consumers Association (SEECA) and signed by its National Chairman, Rev. Okechukwu Christopher Obioha JP, instructs customers to pay N5,000 to a specified bank account for “data and other logistics” related to their meter applications.

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Mr. Ezeh condemned this deceptive practice, calling it both fraudulent and unacceptable. He reiterated that customers should not pay for meter applications, as it is illegal and unnecessary. The only payment required is for the cost of the meter itself, as part of the Meter Asset Provider (MAP) program, and only after a formal demand note has been issued through the official application channels.

 

To apply for a meter, customers should visit the EEDC website (www.enugudisco.com), complete the online application form, and submit it. Alternatively, they can go to their local district office or service center with their bill and ID for assistance from customer service representatives.

 

Mr. Ezeh warned that EEDC will not be responsible for any financial losses incurred by customers who fall victim to these scams. He urged customers to seek clarification and make inquiries through EEDC’s official communication channels, including the company’s website, social media pages (Facebook, X, Instagram), 24/7 Call Center (02084700100), or by visiting the Customer Service Unit at their District Office.

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